Frequently Asked Questions
Trash Collection
Trash Service provided by Solid Waste.
Household trash is picked up on Tuesday, recycling on Tuesday and Yard Waste on Monday.
Water and Sewer
The water utility is provided by Toho Water Authority. Contact Toho by visiting the website- www.tohowater.com. For customer service assistance, email customerservice@tohowater.com or call 407-944-5000.
Association Fees
The monthly assessments for single-family homes include landscaping maintenance for common areas, HOA management company, common area utilities (streetlights, common area irrigation), and common area insurance coverage.
Live Oak Lake FAQs
Q: Is landscaping included in my monthly HOA assessment?
A: The landscaping vendor only does landscape maintenance for the common areas in the Live Oak Lake community. Individual lots are responsible for their landscaping maintenance.
Q: How do I make my HOA Payment?
A: The following are the three options to make your monthly HOA Payments- scheduled automatic payment, one-time payment, or pay-by-mail with an assessment coupon. Account information (6-digit account number) and last name are needed for the scheduled automatic payment and one-time payment options. If you have additional questions, please contact management or Resident Services at 1-800-337-5850.
Q: When is the monthly assessment due?
A: Payments are due on the 1st of every month and considered late on the 10th of the month.
Q: I have a pest issue in my home. Who do I contact?
A: The owner is responsible for pest control for their own home. The owner will need to contact a pest control vendor for service information and scheduling.
Q: I will be renting out my home to a new tenant. What does the Association need?
A: The Association requires a copy of the lease agreement be provided to management.
Developer/Pulte Group Questions:
Q: Who is Pulte Group?
A: Pulte is the developer for Live Oak Lake
Q: I have a warranty issue with my home. Who do I contact?
A: If you think there might be a warranty issue at your home, you will need to contact the Pulte Homes Customer Care Department by either submitting a request online https://www.Pulte.com/service-request, or calling 1-855-618-0727 during normal business hours Monday – Friday.